Support

Use the lightest support path that can resolve the issue.

Support Paths

Bug Report Checklist

Include:

• Workspace name and whether it is personal or organisation-level.
• Page URL or app area where the issue happened.
• What you expected.
• What happened instead.
• Steps to reproduce, including any filters, views, or entity names involved.
• Severity: blocked, degraded, confusing, or cosmetic.
• Safe screenshots or screen recordings if they help. Redact private customer data and API keys.
• Browser, operating system, and approximate time of the issue.

Enterprise Handoff

For teams with specific requirements (SSO, admin controls, compliance, data import/export, custom workflows), we offer hands-on support:

• Workspace setup and structure design
• Engines and pipeline configuration
• Team rollouts and migration

For a faster first response, include:

• Number of users and workspaces.
• Required identity provider or SSO provider.
• Required admin roles, approval flows, or audit needs.
• Data import/export source systems.
• Compliance or procurement requirements.
• Target rollout date.
• Whether you need API, CLI, or agent integration support.

Read Trust & Admin before sending security or compliance questions; it lists what is documented today and what needs a deployment-specific answer.

Web Application

Use WyrdOS in your browser at app.wyrdos.app. The web app works on modern desktop and mobile browsers.